Accident & Claim
服务概览
根据真实商用车辆作业需求提供支援
An accident can interrupt deliveries and create unfamiliar insurance and repair steps. PTM Auto helps customers organize the initial information, understand the repair pathway and coordinate claim-related vehicle assessment and bodywork. Claim approval and coverage remain subject to the insurer's terms and assessment.
此服务涵盖内容
Initial accident and claim process guidance
Repair assessment and supporting information coordination
Body and paint repair planning
Progress communication through the repair process
服务流程
从需求到完成的清晰流程
1
Contact PTM Auto with the accident and vehicle details
2
Prepare the available report, policy and supporting records
3
Coordinate assessment, quotation and insurer requirements
4
Proceed with approved repairs and final handover
PTM 网络
三个地点均提供服务支援
PTM Service Centre @ Selayang
Lot 6015, Batu 7 1/2, Jalan Rawang, Taman Sri Selayang, 68100 Batu Caves, Selangor
Monday-Saturday, 8:30 AM-5:30 PM
PTM Service Centre @ Kota Damansara
12-C, Jalan Teknologi PJU 5, Kota Damansara, 47810 Petaling Jaya, Selangor, Malaysia
Monday-Saturday, 8:30 AM-5:30 PM
PTM Service Centre @ Puncak Alam
9, Jalan Tiaj 2/5, Taman Industri Alam Jaya, 42300 Puncak Alam, Malaysia
Monday-Saturday, 8:30 AM-5:30 PM
