Accident & Claim
Service Overview
Support shaped around real commercial vehicle work
An accident can interrupt deliveries and create unfamiliar insurance and repair steps. PTM Auto helps customers organize the initial information, understand the repair pathway and coordinate claim-related vehicle assessment and bodywork. Claim approval and coverage remain subject to the insurer's terms and assessment.
What this service covers
How It Works
A clear path from request to completion
Contact PTM Auto with the accident and vehicle details
Prepare the available report, policy and supporting records
Coordinate assessment, quotation and insurer requirements
Proceed with approved repairs and final handover
PTM Network
Service support across three locations
PTM Service Centre @ Selayang
Lot 6015, Batu 7 1/2, Jalan Rawang, Taman Sri Selayang, 68100 Batu Caves, Selangor
Monday-Saturday, 8:30 AM-5:30 PM
PTM Service Centre @ Kota Damansara
12-C, Jalan Teknologi PJU 5, Kota Damansara, 47810 Petaling Jaya, Selangor, Malaysia
Monday-Saturday, 8:30 AM-5:30 PM
PTM Service Centre @ Puncak Alam
9, Jalan Tiaj 2/5, Taman Industri Alam Jaya, 42300 Puncak Alam, Malaysia
Monday-Saturday, 8:30 AM-5:30 PM
